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Musings and rantings about...EVERYTHING.

Monday, September 24, 2007

Are you unhappy in your job ?

Do you ever feel miserable in your job or jobs? I used to hate going to work, when even dragging my feet every morning was hard. I was not happy. Miserablejob.com attempts to highlight three "culprits" that make you miserable at job. I have ranked them in priority and relevance, according to my personal opinion -

1. Immeasurement - being unable to gauge progress and level of contribution for ourselves. I would associate this with METRICS - coming up with the right metrics that measure our performance. It is easier to give call center representatives metrics (such as # of calls handled today, # of complaints received out the total calls, and # of complaints-cases closed out of the total # of complaints etc) compared to...say...an analyst whose job is to spend time and effort doing research for customers and the final deliverables is to draft a findings report to the client. How do we measure in such a case? # of reports completed, or # of hours spent scouring for data/findings, or # of actions that are implemented when recommended to customers, or even # of actions recommended to clients and which led to successful implementations? The challenge is how to measure VALUE, especially when it is intangible?

Success cannot depend on opinions of people(most of the times, your boss!, and most of the times, biased!). Humans are all-biased. Without tangible means of assessing success and failure, motivation deteriorates.

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